Need Help?

If you have questions about your order or products we make here at the Thorntons Chocolate factory, take a look at our delivery information page and the Our Craft pages.

The information provided by you will be processed with the sole purpose of handling your request and reports by Ferrero as data controller for the purpose of managing your requests and reports. You may find the full details of said processing in our privacy policy. For any further inquiry, or to exercise the rights provided to you by applicable legislation, you may write to